Question 1

Do you offer live captioning demos before booking?

Accepted Answer

Absolutely! We understand the importance of experiencing our captioning services firsthand. Here at SEA Captioning, we'd be happy to offer you a free 15-minute live demo before you book your event.
Here's how it works:
We can easily set up a Zoom meeting at your convenience.
During the demo, one of our experienced captioners will demonstrate the real-time captioning process.
You'll be able to see how quickly and accurately captions are generated.
Plus, while you witness the demo, we can discuss your specific event needs and answer any questions you may have. This way, you can feel confident that our captioning services are the perfect fit for your event.
Ready to experience SEA Captioning & CART Services? Contact us today to schedule your free demo!

Question 2

What information is needed to book captioning services?

Accepted Answer

To book captioning services with SEA Captioning, we'll need some key details about your event:
Event Date and Time: Knowing the exact date and time allows us to schedule captioners and ensure availability.
Event Location (if on-site) or Platform (if virtual): This helps us determine logistical needs for on-site captioning or compatibility with virtual platforms.
Language(s) Needed:  Specify if you require captioning in English or Spanish.
Delivery Method:  Indicate if you prefer on-site captioning with a captioner present or virtual captioning delivered through your event platform.
Once you provide this information, our team can review your request and offer a personalized quote outlining service options and pricing. We can then guide you through the secure booking process to confirm your captioning needs for your event. 
Don't know where to start? We're here to guide you. Let's discuss your event and find the ideal captioning solution!

Question 3

How long does the booking process usually take?

Accepted Answer

The booking process for SEA Captioning services is generally quite swift! Here's a breakdown of the timeline:
Initial Inquiry: Once you provide us with the key event details through our website form or by contacting our team, we aim to respond with a personalized quote within 24 business hours.
Review and Confirmation: After reviewing the quote and service options, if you decide to proceed, the confirmation process typically takes less than a day.
Final Touches:  Following confirmation, we may request any additional information or speaker details to ensure seamless captioning delivery. This typically takes minimal time.
Overall, you can expect the booking process to be completed  within 2-3 business days, depending on your responsiveness and any specific requests.
For urgent captioning needs, please feel free to contact us directly. We'll do our best to accommodate last-minute requests based on availability.

Question 4

How can attendees access the captions for my event?

Accepted Answer

There are two convenient ways for attendees to view the captions for your event:
Personal Devices:
We offer a secure and user-friendly option where attendees can access captions on their own smartphones, tablets, or laptops. You'll receive a unique link or QR code that can be easily shared with attendees through your event materials, website, or displayed on-site. Once they access the link or scan the QR code, they'll see the real-time captions displayed on their chosen device.
On-Screen Display:
Captions can also be displayed on screens throughout your event venue. This ensures clear visibility for attendees who may not have a personal device or prefer captions on a larger screen. Integrate captions directly onto individual monitors or customize the display to show captions on the bottom third (lower third) of the screen, ensuring they remain visible without obstructing the main content.

Captioning FAQs

Do you offer live captioning demos before booking?

What information is needed to book captioning services?

How long does the booking process usually take?

How can attendees access the captions for my event?

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